In this document HoopApp Limited is referred to as “HoopApp”, “we” or “us” and users as “user”, “users” or “you”.
Google Analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
Information we collect
In order to deliver you a personalised service we need to analyse and collect certain information about you such as: your email address in order to register you with HoopApp; information provided voluntarily by you either by contacting us or when you provide feedback on our services; information that you agree to share or provide when you communicate with HoopApp; your IP address and your geolocation; and details of your visits to our website and applications.
The information you give HoopApp may include your name; address; telephone number(s); email address; date of birth; username; and experiences with our services.
By giving us this information, you consent to your information being collected, used, disclosed, and stored by us.
HoopApp is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).
Storing your personal data
HoopApp is registered with the Information Commissioner’s Office in the United Kingdom, A8213469 HoopApp is the Data Controller under the terms of The Data Protection Act 1998. The Act gives you the right to access the personal information that we hold about you. Your right of access can be exercised in accordance with the Act.
The information that we collect from you through our website, portal or applications may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer and storing.
All information you provide to us is stored on secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will strive to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Therefore, any transmission is at your own risk.
How we use the information we collect
We use the information held about you in the following ways:
To improve our website and to ensure that content from our website is presented effectively for you and your computer or device.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted
To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To notify you about important changes to our services.
To allow you to make a complaint.
To comply with any legal obligations.
We do NOT sell, trade, give-away or otherwise transfer your email address to outside parties for commercialising your data. Nor will we send you unsolicited email.
We may keep personal data which we collect for a reasonable period for any of the above purposes.
You can exercise your right for us not to do these things by contacting us at firstname.lastname@example.org.
Disclosure of Your Information
We may be legally required to disclose your information, if this is (a) required by law or other legal process; (b) necessary to assist law or government enforcement officials; (c) necessary to investigate violations of our Legal Terms; (d) necessary to protect us from legal action or claims from third parties; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of HoopApp, our users and our employees.
All promotional emails we send to you contain a link that will allow you to unsubscribe from future promotional emails.